Shared Value
Maximizing our positive impacts in the community and value chain
*The critical supplier base in December 2021 included 195 companies.
CPFL nos Hospitais
The CPFL nos Hospitais Program is an integrated action we carry out to promote energy efficiency and better public service. The initiative works on three fronts to support health institutions.
Energy efficiency: with resources from the Energy Efficiency Program, regulated by ANEEL, we support hospitals through different efficiency initiatives. We installed photovoltaic panels for self-generation, replaced lights with LED lighting and installed more efficient equipment to generate savings in energy consumption.
Social actions: Instituto CPFL runs initiatives geared toward humanizing patient services, through the performing arts, games and fun activities. Actions are also developed to improve infrastructure and support the performance of clinical oncology studies.
Fund-raising: the Hospitais com + Saúde (Healthier Hospitals) initiative provides the opportunity for customers to make donations to hospitals through their power bills.
+ R$ 150
million invested
204 hospitals
benefited and 121 running projects
463,000
people benefited from humanization initiatives and improvement projects
Energy Efficiency Program
Through our Energy Efficiency Program, we invested R$ 164.5 million in initiatives to replace home appliances and conventional lightbulbs, among other initiatives, in 2021. These initiatives account for an annual savings of around 44.2 GWh of electricity, which is enough to power 22,000 homes for one year.
+ 42,000
low-income families benefited in 2021
113,575
lightbulbs were replaced through energy efficiency actions
4,475
regularized connections for low-income families
3,206
heat exchangers installed
Social investment
Instituto CPFL centralizes and manages investments in projects that promote social development, sports and culture in beneficiary communities. In 2021, its operation was consolidated on five fronts.
CPFL Circuit
• Launch of the 1st Online Solar Cinema Festival - "The game is on."
• 25,000 people impacted
CPFL nos Hospitais
• Throughout 2021, some of the activities supported were developed digitally because of the Covid-19 pandemic
CPFL Jovem Geração
• 61 institutions benefited
Café Filosófico CPFL
• 23 recordings before a live audience and broadcast on the social networks of Instituto CPFL and Café Filosófico
CPFL Brazil-China Interchange
• In 2021, this initiative held the fifth consecutive edition of the Brazil-China festival. All actions took place virtually
R$ 31.4
million invested
31,000
people benefited in 33 cities
Health and safety first
Safety is our company's highest value. We are committed to guaranteeing that employees, suppliers and the community interact safely with the electric grid.
Our Health and Safety Management System (or SGSS, its acronym in Portuguese) covers every activity, asset and employee at the company. The policies, processes and standards covered by the system were developed based on best international standards and practices, particularly ISO 45001.
Despite investments and training actions, there were two fatal accidents involving employees and seven involving third parties at our operations in 2021. Accident frequency rates were also higher over the last year: there were 47 accidents with lost time and 814 days lost with own employees.
This is why we have intensified efforts and created mini-training centers at our operating bases. Our goal with these structures is to provide even more agility for routines and dialogs on safety, intensifying actions to raise team awareness and strengthening a culture of safety.
99,543
inspections, audits, observations and IPS1s held with a focus on safety
110
operational units have gone over 10 years without any accidents resulting in time off
177,995
hours of employee training focused on health and safety in 2021
20%
reduction in the rate of non-fatal accidents involving the public
28%
reduction in the rate of fatalities involving the public
Supplier management
Critical and strategic suppliers are monitored on a monthly basis using the SBM (Supply Base Management) tool, keeping track of technical, legal compliance, document, safety, financial, ethical and sustainability indicators and criteria.
In 2021, sustainability aspects were monitored using the SBM for 85.6% of a total of 195 critical suppliers at distributors, and our goal is to reach 100% by 2024.
Some of our suppliers are moreover audited annually under the auspices of our Integrated Management System (or SGI, its acronym in Portuguese), which covers issues related to the environment, social responsibility, quality, and health and safety. In 2021, 129 partners went through this process and, just as in the year prior, audits took place online, due to the Covid-19 pandemic.
We carry out monthly oversight of suppliers that intensively use manpower through the Third-Party Document Management Cell (or GTER), which includes monitoring of a series of legal and fiscal aspects.
On average, there were 9,655 people covered each month by third-party monitoring, in relation to 246 contracts executed with 89 suppliers. The average number of third-parties monitored each month was up by 7% from 2020.
